Shipping policy
WHERE ARE WE SHIPPING?
| COUNTRY | SHIPPING TIME | SHIPPING COST |
| United Kingdom | 7-15 Business days | 2.99£ |
| United States | 7-15 Business days | 2.99£ |
| Ireland | 10-15 Business days | 2.99£ |
| Canada | 10-15 Business days | 2.99£ |
| Germany | 10-15 Business days | 2.99£ |
| Italy | 10-15 Business days | 2.99£ |
| France | 10-15 Business days | 2.99£ |
| Spain | 10-15 Business days | 2.99£ |
| Australia | 10-15 Business days | 2.99£ |
Processing time after order is placed: 1-3 Business Days.
ORDER PROCESSING
This is when we prepare your order for shipment. This entails checking the stock of your order, in some cases securing more stock, and ends with a thorough product quality inspection check.
SHIPPING TIME
Shipping time is estimated and commenced from the date of shipping, rather than the date of order, and may take longer than the expected date due to an invalid address, customs clearance procedures, or other causes.
EXCEPTIONS
Please put your address with details on the street number/building number if you have one. We are not responsible for any failed delivery attempt caused by the negligent behaviors of customers. Negligence includes, but is not limited to, incorrect information such as order address/contact number/consignee's name. In this case, we are unable to file a refund for you. If you find that your order information is wrong, please contact us at info@cherryonce.com with your order number and correct information as soon as possible. This is when we prepare your order for shipment. This entails checking the stock of your order, in some cases securing more stock, and ends with a thorough product quality inspection check.
Still Need Help?
Please contact our customer service at info@cherryonce.com Our customer service team will do all they can to help you!